Notes
Slide Show
Outline
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Digital eMarketing        State-of-the-Art Techniques
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Communication or Marketing
  • The Essence of Marketing is Effective Communication


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Do you know these Golfers?
How Do We Communicate – What Tools to Use
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What is a Contact Worth?
  • An Amazing Golf Stat


  • 60% of Golf Revenues . . .
  • Comes from 12% of a Course’s Golfers.
  • What should they do to retain their best golfers?


  • What are your revenue stats?
  • What do you do for them?


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What are Your Contacts Worth?
  • Percentages - Purchasing Volume by Group?


  • Golf Professionals - Sales % ?
  • Direct to Public - Sales % ?
  • Driving Ranges - Sales % ?
  • Off Site Stores - Sales % ?
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What are Contacts Worth?
  • What makes us important to them?


  • We know golf and their needs
  • We communicate regularly with key information
  • We have the right product in the right amounts


  • We are valuable and make their life easier - yes
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How Can We Improve?
  • Look like we belong in golf and know our business
  • We become a better communicator
  • Innovate products to meet their needs


  • Do something for them instead of to them
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Community Branding
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Multiple Items on a Press
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Vendor Product Branding
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Product Branding
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“Desktop Marketing”
Using The Computer Screen
  • Today’s computer delivers messages everyday
  • Text, Graphic, Photographic, Audio, and Video
  • Messages are delivered with or without the Internet
  • 35 Million+ golfers are Internet users - NGF
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Asset Management
  • What is it . . .  Public Relations On-line for Clubs.
    • The assets – photos, logos, documents
    • Control over your image to the public
    • Easy access for employees, vendors, media
    • Asset distribution – use the Internet quick and easy
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Asset Management
  •  What is it . . Public Relations Online for New Products.
    •  The assets – photos, logos, documents
    •  Control over your image to the public
    •  Easy access for employees, vendors, media
    •  Asset distribution – use the Internet quick and easy
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Asset Management
  • Log on and download your story/photo/logos
    • Password protected - Add and delete content


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Free Media Coverage
  • These pages would cost thousands of dollars if you tried to purchase full page ads.



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Online Assets
  • Photos at the ready for:


  •    Ad Creation
  •    Editorial Stories
  •    Product Brochures
  •    Email Campaigns
  •    Web Sites



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Website Visitor Wants
It’s all about “ I ” – as in “ I ” want
    • I want general information – casual visitor
    • I want answers – a customer
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Unique Navigation
    •   A new way to open the site – note copy for search
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Nice Backdrop
    • Very Interactive Site with Navigation
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Pages to Educate
    •   Content Given to Clubs to Promote Custom Fitting
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Short Term Promotional Site
    •    Radio Show Hosts Promote a Special Purchase / Service
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Single Product Spin Off Site
    • Create a “Highlight” site for a single product or service
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Contents Page
    • Shapes, Colors and Background Add Interest
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The New VGM Web Page
    • Clean Yet Many Options From the Home
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Content Pages
    • Room for Content and Support Images
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Splash Page Introduction
    • Search Engine Optimization Page
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Contents Page
    • Large Image With Easy Navigation
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Personalized Site
    •   Very Warm and Connects Viewers to Cindy Reid
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Interactive – Go Find
    • Current PGA Tour Poll Invites Participation
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Build Website Traffic
  • Why will a visitor return to the website – sticky.
    • To purchase from the online golf shop/specials/coupons
    • To view the calendar of events or newsletter content
    •  Book, review, sign-up or reserve services (Fitting?)
    • To send an e-postcard or view the web cam
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Questions – Or Are You Confused?
  • Can I give you any ideas of what a good assistant is worth?


  • Good, Now on to More Digital Programs and eMail.
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Good Communication Comes From Knowledge
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Simple Data Collection
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Digital Data Collection
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Match Content to Desire
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On-line Real Estate Request
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Digital Data Collection
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Create Multiple Data Lists
Customer service – Only send them what they want
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Top 10 Ways to
Collect Email Addresses
  • Preferred Golfer Loyalty Program
  • Website Collection
  • Auto-responders and “Send to a Friend”
  • E-Postcards
  • Joint-Venture eMail promotions
  • Digital photo shoot at your most scenic hole
  • Coupon redemption
  • Tournament registration with give-a-way
  • Online contest / give-a-way
  • Contest registration box
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The New Digital Tools
  • Online PR or Asset Management
  • Database Collection Techniques
  • Broadcast eMail Programs and Tracking
  • “Hot Linked” Screensavers – Daily Branding



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Direct E-mail Communications
  • Targeted permission based e-mail – Not Spam
    • Mail to your prospects and loyalty buyers
    • Reminders for product specials – newsletter
    • Frequent but not annoying
  • Collect e-mail addresses
    • Opt-in forms on your website
    • Use surveys to target “likes” – “dislikes”
    • Sign-in at shows
  • Use dynamic e-mail everyday
    • Image and presentation in color
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Standard E-Mail
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E-Mail Stationary
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E-Mail Stationary
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Instant Product Specials
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Target Your Demographic
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Newsletter Style eMail
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Interactive Vendor Stationary
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Send to a Friend Link
Better than a forward – An endorsement.
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Real Time Stats
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Activity Report
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Driving in the Fog ?
How can you measure what you cannot see
  •  To achieve results you must know your activity.
  •  To achieve sales you must know who your client is.
  •  eMail must be tracked to be effective.


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Are You Part of the Future?
How can eMail can help you market today
  • Custom templates to Improve Your Professionalism
  • Create Multiple Databases for each of your services
  • Reports – Know who read your eMail By Name
  • Drive clients to your on-line Coupons and Specials
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Google and SEO Techniques
The game has changed – so has search engines
  •  Load your site, or page descriptions with Key Words
  •  Provide content laced with your Key Words
  •  Meta-tags are page titles – if “Golf Lessons” is #1
  •    Then Say it - “Golf Lessons” – On your pages
  •      NOT Coaching-Instruction-Teaching-Training-Education-Schooling                                 www.wordtracker.com helps.


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Example Of Rich Content
  • The fastest way to improve your game is by taking golf lessons. By taking a simple golf lesson we understand the game at a much deeper level. Another advantage of golf lessons is your PGA professional can monitor your growth and set goals for your future golf lessons by any one of our certified teachers here at the Academy.


  • Weekday Golf Lesson Schedule:
  • Monday – Friday – 10:00 am
  • Weekend Golf Lesson Schedule:
  • Saturday – Sunday – 9:00 am


  • Seven uses of the key word – Golf Lesson(s)


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Are You Linked?
How can links can help you market today
  • Link your site to others . . .
  • . . . “Mutual Link Exchange”
  • Link to high traffic sites
  • Do contests with click links
  • Create a controlled Blog
  • Buy keyword Ads – Google/Others
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How to Make Changes
A few simple tricks
  •   Query your demographic and market to their desires
  •   Get your photography and branding assets in order – impressive
  •   Give your website a check-up from the neck-up
  •   eCommunicate to make them feel valuable – Track the results
  •   Work your web with keyword content and links or hire it done
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Lots of Ideas
  •   Now its time for you to do something
  •   Pick the best of today – match them to your clients
  •   Marketing is Pro-active and a progressive build
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Digital eMarketing        State-of-the-Art Techniques
  • The Future is Yours – Is This the Year to Make a Change?
  • Go Home With a Plan
  • Talk to your eDesigner – Webmaster - Media
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Our Expertise Include
  • Digital marketing and web site design
  • eMail Marketing programs and systems
  • Collateral brochures, copy writing and ad campaigns
  • Golf course and clubhouse photography
  • Media and public relations programs and consulting